Shipping and Returns

Shipping Policy

 If your order is stock and we process the charges to your credit card, it will ship within the lead time noted on your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@seriousgarages.com

Return Policy

Products may be returned within 30 days of delivery for any reason. Returns must be in original packaging and new condition with all hardware, instructions, warranties, registration information and packaging material. Please call customer service at (866) 676-2345 to request a Return Authorization number. Upon Return Authorization approval, Serious Garages will provide the customer with the appropriate shipping instructions and return address. Returns will not be accepted without a Return Authorization number. Refunds will be re-applied to original Credit Card and will equal the purchase price minus our actual shipping costs to the original delivery location and 20% restocking fee. Return shipments must be paid by customer and shipped to our designated warehouse with adequate shipping insurance. Please select a reliable Freight carrier that will provide a tracking number, shipping insurance and proper packaging as Serious Garages will not be held responsible for lost or damaged returns. All returns will be inspected by our warehouse staff to determine if the return meets our stated criteria. Refunds will not be issued if there are missing parts, packaging or product cannot be resold as new. Unauthorized returns or returns without prior approval will be returned to customer freight collect.